Essential Functions
- Ensures compliance with federal and state regulations, including DEA and Florida Board of Pharmacy standards.
- Serves as the primary contact for regulatory inspections and audits.
- Oversees prescription processing, medication dispensing, and inventory management.
- Ensures accuracy and safety in all pharmacy activities.
- Monitors and reports on medication safety, adverse events, and quality assurance metrics.
- Supervises pharmacists, technicians, and support staff; manage scheduling, hiring, training, task delegation, and performance evaluation.
- Provides daily leadership and mentorship to ensure safe and compliant operations.
- Hires, trains, and schedules pharmacy staff (pharmacists, technicians, interns).
- Implements training and development for site staff. Supports ongoing education and skill-building.
- Provides direct patient care, including medication therapy management and counseling; resolves medication-related issues and collaborates with providers to optimize therapy.
- Implements and monitors quality and safety initiatives, participates in adverse drug reaction (ADR) and drug utilization evaluation (DUE) programs, and supports continuous improvement efforts.
- Manages ordering, receiving, storage, and returns of medications and supplies. Ensures proper handling of controlled substances and compliance with inventory controls documentation.
- Maintains a patient-centered approach, addressing customer inquiries, concerns, and complaints professionally and promptly.
- Maintains accurate records of all pharmacy transactions, patient interactions, and regulatory documentation.
- Maintains compliance with all federal, state, and local laws, as well as Orlando Health policies and procedures.
- Ensures proper recordkeeping, reporting, and adherence to licensing requirements
- Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
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