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Florida Medical Clinic Orlando Health

Job Title: Cardiac Device Specialist

Status: Full Time -Monday - Friday 8:00AM to 5:00PM

Department: Cardiology

Location: Works closely with physicians and other staff performing pacemaker, defibrillator and other implanted device checks as well as monitoring remote device checks.

Job Summary: The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
✅ Financial & Retirement – Up to 5% employer match on retirement contributions.
✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions
• Educates patients regarding device function and clinic follow up.
• Keeps all patients informed on the latest product, therapy, and technology developments.
• Performs remote pacemaker/AICD checks every 1-4 months using approved vendor websites.
• May perform in office pacemaker/AICD checks every 3-6 months using approved vendor programmers: check battery life, lead
impedance, view sensitivity, parameter settings, threshold/voltage/pulse wave, device utilization, and rhythm abnormalities.
• May be required to change or adjust pacemaker/AICD settings or parameters as needed to enhance device performance.
• Edits and forwards final test results to attending physician for analysis and interpretation.
• Forwards abnormal findings directly to the physician or nurse per department guidelines.
• Keys information into computer or programmer to maintain patient and office records, and uploads reports into patient chart.
• Works with vendors and Clinical Engineering to schedule equipment downtime for preventive maintenance and/or repairs and
reports any equipment issues promptly.
• Knowledge of cardiac device software, Microsoft Office, and internet applications.
• Exercises professional judgment in performance of services and maintains a demeanor complimentary to quality care.
• Delivers appropriate care while recognizing patient conditions, age specific needs, and ensuring successful completion of
procedures.
• Performs proper patient identification, acquires patient’s clinical history, and assures that the information is accurately
documented.
• Administers medical aid as required for any emergency situation.
• Applies appropriate standard precautions and personal protective equipment to prevent cross-contamination of diseases.
• Adheres to Orlando Health mission statements and commitment to excellence standards.
• Utilizes all Orlando Health computer systems effectively and accurately.
• Ensures safety of all customers.
• Maintains accurate and precise documentation. Accurately record verbal and telephone orders from physicians in the patient
record.
• Communicates openly and effectively with all members of the healthcare team.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal,
state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Assist in transporting of patients.
• Follows established standards of practice for report processing and interpretation.
• Assists in clerical duties, such as, but not limited to, printing reports, scanning documents, and scheduling of patients.
• Maintains cleanliness of work area and equipment.
• Maintains well stocked and organized work areas.
• May be required to work at any Orlando Health facility.
• Assists with other departmental duties and responsibilities as needed.
• May be required to work afterhours and call shifts as needed.

Education/Training
• High School Diploma.
• EKG certification required.
Licensure/Certification
• Maintains current BLS Provider certification.

Experience
A minimum of one (1) year experience in a cardiology environment and/or completion of a Pacemaker certification program.