Florida Medical Clinic Orlando Health

Job title: Optician

Status: Part - Time

Hours: Monday-Thursday 8:00-5:00 Friday -8:00-1:00

Location: This position travels to Land O' Lakes & Tampa.

Position Summary: Assists patients in the Optical Department with their optical need.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
✅ Financial & Retirement – Up to 5% employer match on retirement contributions.
✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions.
• Performs preliminary duties Greets patients professionally, cheerfully, and in a timely manner
• Verifies patient’s insurance coverage
• Obtains authorizations Pulls previous files
• Updates patient demographics as needed
• Verifies HIPAA and Privacy signatures are obtained
• Answers phone promptly and professionally
• Makes appointments for lens technician and I&R training
• Takes messages and follows through
• Handles customer needs and requests efficiently
• Promptly and cheerfully assists patients with frame selection
• Demonstrates product knowledge
• Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
• Accurately prices orders Shows skill in the adjusting and fitting of eye wear.
• Problem solves in resolving patient issues with eye wear.
• Performs Insertion/Removal training for contact lens wearers
• Orders frames, lenses and contact lenses
• Intergy - Accurately posts charges
• Collects monies and posts payments Balances journal and locks it each day
• Creates a journal for the next day
• Secures deposit at the end of the day Logs off Intergy and out of computer before leaving

Other Related Functions
• Maintains an organized and clean work area
• Empties HIPAA container into destruction bin
• Restocks frames at end of day
• Dusts frame shelves monthly
• Keeps up with filing on a daily basis
• Performs other incidental and related duties as required and assigned.

Education/Training
• High School Diploma or equivalent required.

Licensure/Certification
• Optician’s License

Experience
• Excellent interpersonal and communication skills
• Excellent telephone etiquette
• Strong computer proficiency
• Demonstrated ability to lead people and get results through other