Assists patients in the Optical Department with their optical needs

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

✅ Financial & Retirement – Up to 5% employer match on retirement contributions.

✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions.

• Completes the start of day processes
  • Logs on workstation o Pulls charts for incoming correspondence, places it on appropriate provider’s desk in organized by priority

• Properly rooms patients
  • Prepares patient for examination or treatment
  • Prepares necessary equipment needed for the visit o Confirms information required by provider is present (labs, surgery records, etc.) and necessary tests are performed and results available
  • Notifies provider when patient is ready and is available to assist

• Assists provider during examination
  • Anticipates provider needs
  • Documents any procedures performed
  • Sees that authorizations are obtained and insurance eligibility approved for procedures before they are performed
  • Obtains informed consent prior to procedures being performed
  • Writes out prescriptions, both for glasses and medications for provider’s signature
  • Completes drop schedules and/or instructions for patients
  • Prepare for and assist in surgical procedures in the office

• Processes and assists with requests and paperwork
  • Completion of forms requested by patients
  • Delivers charts for dictation throughout the day
  • Assists with scanning when needed

• Addresses and handles clinical tasks
• Handles patient calls:
  • Notifies patients of test results and instructions from provider
  • Triages patient calls and needs

• Distributes, reviews, and teaches patient education
• Completes the end of day processes
  • Cleans and covers equipment
  • Collects red bags as necessary
  • Monitors and replaces sharps containers when needed
  • Stocks, cleans and sanitizes exam/work-up lanes
  • Empties HIPAA container into destruction bin (A-Scan & doctors)
  • Ensures all rooms are closed down
  • Logs off workstation

Other Related Functions

• Maintains an organized and clean work area
• Participates in maintenance of clinical supplies
• Assists with pulling charts and filing when workload permits
• Performs other incidental and related duties as required and assigned

Education/Training

• High School Diploma or equivalent required

Licensure/Certification

None

Experience

• Strong customer service orientation
• Strong team player
• Basic computer proficiency

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.