Join a High-Impact Leadership Team at the Brand-New Wiregrass Ranch Hospital in Wesley Chapel, FL!

Position: Director of Surgical Services Operations 
Location: Wiregrass Ranch Hospital, Wesley Chapel, FL (Opening in 2026)

Are you an experienced healthcare leader with hands-on expertise in the operating room? Do you thrive in fast-paced, dynamic environments where your skills directly influence patient care and operational efficiency? We want you to be a key part of our team as we prepare to open our cutting-edge facility at Wiregrass Ranch Hospital in Wesley Chapel, Florida, in 2026.

This is an exciting opportunity to join one of the best places to work in healthcare, a place where our people are our greatest asset, and culture is at the heart of everything we do. You’ll play a pivotal role in shaping and leading Surgical Services, Operating Room (OR), and Endoscopy operations, working closely with top-tier physicians, operational leaders, and a highly skilled team.

What We Offer:

• A culture of excellence: We value collaboration, innovation, and providing exceptional care.

• Professional growth: Be part of an industry-leading hospital from the ground up.

• Work-life balance: We understand the importance of flexibility and offer a supportive environment for you to thrive both personally and professionally.

• A team-oriented environment: Our staff members are united by a shared passion for improving patient outcomes.

Job Overview:

The Director of Surgical Services Operations is responsible for overseeing the daily management of our Surgical Services Department, including the Operating Room (OR) and Endoscopy. This leadership role will focus on optimizing workflows, coordinating physician schedules, ensuring high-quality service delivery, and developing best-in-class protocols for surgical and procedural access. You’ll collaborate directly with our Chief Surgical Officer, Chief Operating Officer, and other key leaders to enhance the efficiency of our surgical services, drive operational excellence, and elevate the patient experience.

Essential Job Functions:

• Operational Leadership: Manage day-to-day activities within the surgical services area, ensuring optimal utilization of the OR and Endoscopy departments.

• Process Optimization: Develop and implement protocols to improve surgery scheduling, OR utilization, and patient flow, ensuring seamless access to surgical and procedural areas.

• Staffing & Team Management: Lead, recruit, and retain a high-performing surgical scheduling team. Foster a high-touch, service-centric culture within the team.

• Collaborative Engagement: Build strong relationships with physicians, hospital leadership, and other stakeholders to optimize OR and procedural area access.

• Continuous Improvement: Oversee the continuous evaluation of processes, identify barriers to access, and drive improvements that enhance operational efficiency and reduce last-minute cancellations.

• Technology Integration: Work with IT and hospital operations to ensure that the scheduling and OR utilization platforms are optimized for both traditional and online communication with employed and community surgeons.

• Quality Assurance: Monitor and analyze inbound and outbound communication for accuracy, ensuring the quality of service for physicians and patients.

• Effective Communication: Ensure timely and accurate communication with all stakeholders regarding changes in block allocations, provider schedules, and supply chain updates.

Additional Expectations:

• Demonstrated understanding of government healthcare reform, medical advances, and emerging trends in healthcare.

• Ability to maintain a flexible work schedule to meet the needs of the department.

• Strong attention to detail and a focus on maintaining high standards of quality and efficiency.

• Regular, punctual attendance is expected, adhering to Orlando Health policies and legal standards.

Requirements:

• Must have operating room experience: Applicants will only be considered if they have direct experience working in the operating room (OR).

• Educational Requirements: A Master’s degree in Business, Health Administration, or a related healthcare field is required.

• Experience: A minimum of five (5) years of progressive healthcare management experience, ideally with an emphasis on ambulatory patient access centers or surgical operations.

• Leadership Skills: Strong background in managing cross-functional teams and leading projects in a complex healthcare setting.

• Technological Savvy: Familiarity with healthcare revenue cycles, clinical systems, and scheduling platforms.

• Collaboration and Communication: Ability to effectively work across multiple departments and communicate with a diverse range of stakeholders.

Why Wiregrass Ranch Hospital?

Wiregrass Ranch Hospital is not just a place to work, it’s a place to thrive. As part of the Orlando Health family, we are committed to fostering a culture of inclusivity, innovation, and employee development. Our goal is to create a supportive environment where you can bring your whole self to work, contribute meaningfully to patient care, and feel proud of the work you do every day. We are preparing to open in 2026, and we’re looking for visionary leaders who are ready to make an impact on our hospital's success from the very start.