Florida Medical Clinic Orlando Health 

Position Summary: Responsible for the creation, preparation and analysis of various clinical reports for providers, executive management and departmental managers in support of the Quality and Performance Improvement program; assists the Chief Medical Officer and the Director of Quality and Performance Improvement with daily activities, reports, and projects related to FMC’s Quality and Performance Improvement program.

Why is Florida Medical Clinic Orlando Health your best place to work?

- Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
- Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
- Financial & Retirement – Up to 5% employer match on retirement contributions.
- Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
- Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Education/Training
• Associate’s degree in informatics, computer science or related field; Bachelor’s degree preferred

Licensure/Certification
• None

Experience
• Excellent computer proficiency In Word, Excel, Practice Analytics, Optum One (Humedica), and other applications
• Excellent business analytic skills
• Basic knowledge of quality improvement
• Self-motivator with ability to work independently
• Strong customer service skills
• Excellent interpersonal communication and organizational skills, with attention to detail
• Detailed oriented individual with the ability to handle multiple tasks simultaneously

Essential Functions.
• Creates varied, complex and confidential reports to support the quality improvement efforts of the organization using Practice Analytics or Optum One (Humedica).
• Demonstrates outstanding communication skills to translate reporting requests to accurately meet the needs of the requestor, including deadline needs.
• Tests and validates reports to ensure accuracy and quality of the data before publishing
• Automates reports in order to increase efficiency of existing reports
• Manages the Meaningful Use score cards and attestations
• Assists with other CMS Pay for Performance metrics, as identified
• Manages the electronic patient satisfaction survey process for the AMGA
• Provides administrative support to the CMO and Director and other members of the department, as needed
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Performs all other duties as assigned.

Other Related Functions
• Performs other incidental and related duties as required and assigned.
• Travel to different FMC work locations as requested
• Maintains an organized and clean work area
• Participates in maintenance of clinical supplies