Orlando Health

Cash Receipts Analyst

Department: Patient Accounting

Status: Full Time

Shift: HYBRID, 2 days on-site 

Location: Orlando FL

Title: Cash Receipts Analyst

Summary:

We are seeking a detail-oriented and analytical Cash Receipts Analyst to join our team. In this role, you will be responsible for the timely and accurate posting of all cash receipts into various patient accounting systems.

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.”

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

ORLANDO HEALTH - BENEFITS & PERKS:

Competitive Pay

• Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Essential Functions:
• Process daily lockbox deposit receipts and prepare for delivery to lockbox.
• Assure proper placement of exception and unidentified items.
• Monitor and process electronic data.
• Maintain complete and accurate records for auditors.
• Contact payees of unidentifiable payments to obtain proper placement prior to refunding payment and balance accounts daily.
• Monitor, research, and record all checks received on premise, contact payee when unidentifiable or improperly completed (no signature, improper payee, restrictive endorsement, etc).
• Contact payees of unidentifiable payments on “Suspense” accounts and report and out of balance amounts to Cash Receipts Supervisor.
• Transfer payments between hospital patient accounts, practice receivables, and general ledger accounts.
• Process and post any adjustments to hospital patient accounts when notification is received from the bank regarding foreign currency differences.
• Process and post batches necessary to correct any payment code errors.
• Process and post “$0 remittances” in order to record explanation of benefits notes on patient accounts.
• Process insufficient and stop payment checks received from Finance or the bank.
• Communicate effectively with all levels of Orlando Health employees, and with individuals outside Orlando Health (i.e. insurance companies, clinic, bank, and auditors).
• Enter batch totals on daily control log in an accurate and timely manner.
• Follow up with appropriate staff to locate missing information.
• Maintain necessary logs.
• Responsible for answering telephone calls in area when needed.
• Efficiently and accurately utilizes the computer system to enter appropriate information.
• Assist Cash Receipts Analyst II with planning and organizational activities as needed.
• At all times maintains confidentiality regarding patient, personnel and corporate issues.
• Participate in departmental meetings as necessary.
• Seek to gain needed knowledge and experience to promote to Cash Receipts Analyst II position and perform Cash Receipts Analyst II functions as necessary.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
Performs other duties as assigned.

Education/Training:
• High school graduate or GED required.

• Required to perform 10-key operations by touch.

• Must complete PFS orientation program and all other mandatory training assigned within 6 months of hire.

Licensure/Certification:
• One (1) year office and computer experience, to include accounting related duties.

Experience:
• One (1) year office and computer experience, to include accounting related duties.